NYC moving costs typically range from $650-$950 for studios, $950 – $1200 for 1-bedrooms, $1500 – $2500 for 2-bedrooms. Custom quote For larger apartments. Final pricing depends on distance, floors/stairs, and services needed.

A 2-bedroom apartment move in NYC typically costs $1500 – $2500 for local moves. This includes 3 movers and takes approximately 4-6 hours. Additional services like packing may increase the cost.

We accept cash, all major credit cards (Visa, MasterCard, American Express), and Zelle. Payment is due upon completion unless other arrangements are made in advance.

No. We provide transparent, upfront pricing. All potential charges (stairs, long carry, tolls) are discussed during your quote. What we quote is what you pay.

Our minimum charge is $650 for residential local move and $850 for office moves. We'll provide exact details when you request a quote.

We recommend booking 2-4 weeks in advance, especially during peak season (May-September). However, we also offer same-day and next-day service based on availability.

Yes! We offer same-day and next-day moving services based on availability. Call (877) 887-1818 to check our schedule.

Yes! We offer flexible scheduling including Saturdays, Sundays, and holidays to accommodate your schedule.

Yes, we're available on most holidays including Memorial Day, Labor Day, and Fourth of July. Call to confirm availability for specific holidays.

October through April is typically less busy and may offer better rates. Peak season (May-September) sees higher demand, especially at month-end, so book early.

Mid-week (Tuesday-Thursday) often has better availability and potentially lower rates. Weekends and month-end dates book up fastest.

Yes, with at least 48 hours notice. We'll do our best to accommodate date changes based on our availability.

Studio/1-bedroom: 3-4 hours. 2-bedroom: 5-6 hours. 3-bedroom: 6-8 hours. 4+ bedroom: 8+ hours. Time varies based on distance, stairs, and amount of items.

We provide a time window (usually 2 hours) and call 30 minutes before arrival. First moves typically start between 8-9am, afternoon moves between 12-2pm.

Yes, or you must designate a responsible adult (18+) to be present at both locations to answer questions, provide access, and sign paperwork.

Pack personal items and valuables, disconnect appliances, disassemble furniture if possible, ensure parking is available, and clear pathways. We'll handle the rest.

Your price doesn’t change. Every Serenity Movers quote is flat-rate and locked before move day, so a longer move costs you nothing extra. The only exceptions are items or services added on the day, or building access that’s very different from what was described. We always discuss those and agree before any extra work begins.

No, for insurance and liability reasons, customers cannot ride in the moving truck. You'll need to arrange your own transportation.

We move rain or shine! Our team is experienced in protecting your belongings from weather. We use plastic wrap, tarps, and covered trucks.

Yes! We offer full packing (entire home), partial packing (selected rooms), and unpacking services. All materials included: boxes, tape, bubble wrap, and specialty containers.

Packing services typically add $200-400 depending on home size. Full-service packing for a 2-bedroom apartment usually costs $300-400.

Absolutely! Many customers choose to pack themselves. We recommend professional packing for fragile items, and we're happy to provide boxes and materials.

Yes, we sell boxes, tape, bubble wrap, and packing paper. Contact us for pricing and to arrange delivery or pickup.

Studio: 15-25 boxes. 1-bedroom: 25-40 boxes. 2-bedroom: 40-60 boxes. 3-bedroom: 60-90 boxes. We can provide a detailed estimate based on your inventory.

Small boxes for heavy items (books, dishes), medium boxes for general items (kitchen, toys), large boxes for lightweight items (linens, pillows). We'll guide you.

Yes! We specialize in moving uprights, baby grands, and concert grands. Our team has specialized equipment and training for safe piano transport. Additional charges apply.

Absolutely. We offer white-glove service for fine art, antiques, and valuable items with specialized packing materials and careful handling.

Yes, we can move most safes. We need to know the dimensions and weight in advance to bring appropriate equipment and crew size.

We cannot transport hazardous materials (paint, chemicals, propane tanks), perishable food, plants, pets, illegal items, or extremely valuable items (jewelry, cash, documents) that should be transported personally.

For local NYC moves, yes. For long-distance moves, we generally cannot move plants due to regulations and the length of transport.

Yes! We disassemble beds, tables, and modular furniture for safe transport and reassemble everything at your new location. This is included in our standard service.

Yes. We recommend original packaging if available. If not, we'll wrap and protect electronics with blankets and moving pads. Consider unplugging 24 hours before.

We serve all Manhattan neighborhoods including: Upper East Side, Upper West Side, Chelsea, Greenwich Village, West Village, East Village, SoHo, Tribeca, Financial District, Battery Park City, Hell's Kitchen, Midtown East, Midtown West, Gramercy, Murray Hill, NoMad, Union Square, Harlem, Washington Heights, Inwood, Hudson Yards, Yorkville, and Carnegie Hill. Visit our Manhattan page for a full list of neighborhoods with dedicated moving teams.

We coordinate all parking logistics upfront. For buildings without loading docks, we work within NYC parking regulations and position our truck as close as possible to your building. We account for Manhattan's specific challenges — from the narrow streets of the West Village to the loading dock requirements of luxury high-rises in the Upper East Side and Midtown.

Many NYC buildings require a COI. We provide this documentation free of charge - just give us your building's requirements before your move for quick processing.

A certificate of insurance (COI) is a document proving the moving company has proper insurance coverage. NYC buildings require this to protect against potential damage to property and ensure the moving company is legitimate.

We need: building name and address, management company name and contact info, minimum insurance requirements, and whether the building needs to be named as 'additional insured'.

No, we provide COIs free of charge as part of our service. It's a standard requirement for NYC moves.

Rare, but if it happens, contact us immediately. We will try to resolve the issue directly with your building ngt.

Yes, if both your current and new buildings require one. Many NYC buildings do, especially luxury high-rises and managed properties. Verify with both building managements.

The City of New York does not provide parking permits therefore our crew will park the truck at the closest possible spot to your building with respect to the parking laws.

Yes! Our team has extensive experience with NYC's unique challenges - narrow hallways, tight staircases, brownstone walk-ups, and high-rise buildings.

We serve all five NYC boroughs: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island, plus Westchester, Long Island, New Jersey, Connecticut, and Pennsylvania.

Yes, we are fully licensed (NYS DOT: 34554, USDOT: 1395829) and insured. We carry comprehensive liability and workers' compensation insurance.

We provide basic liability coverage of 60 cents per pound. For full-value protection, we can recommend trusted third-party insurance providers for complete peace of mind.

We recommend additional insurance for high-value items or if you want full replacement value coverage. Basic coverage may not fully cover expensive items.

File a claim within 30 days with photos and documentation. We investigate all claims promptly and work to resolve them fairly according to your coverage level.

We use professional-grade packing materials, furniture pads, stretch wrap, and secure loading techniques. Our team is trained in proper handling and placement.

We take precautions to protect building property (padding elevators, corners). Our insurance covers any accidental building damage caused by our team.

Yes, we provide climate-controlled storage facilities with 24/7 security monitoring in the Bronx. Short-term and long-term options available.

Storage costs vary by size. Our Storage rate is $0.75 per cubic foot per month, prorated daily, so you only pay for the space and time used. As a guide: studio $150–$225/mo, 1 bedroom $225–$375/mo, 2 bedroom $375–$500/mo, 3 bedroom $500–$725/mo.

Yes, with advance notice. Contact us to schedule access to your storage unit during business hours.

Yes, our facilities are climate-controlled to protect your belongings from temperature and humidity fluctuations.

Cancellations 72+ hours before move day: Full deposit refund Reschedules: Free with 48 hours notice, subject to availability Last-minute changes: Call us — we work with you

Yes, with at least 48 hours notice. We'll work with you to find a new date that fits our schedule and yours.

Contact us as soon as possible if your pickup/delivery address, apartment size, or service needs change. We'll update your quote accordingly.

We were so blessed to have our movers with us on average of 20+ years. We know they are the core of the business and through their commitment and dedication to provide the best moving experience to our customers we were able to continue providing exceptional moving services in NYC.

In general the industry standard is 15%-20% from the total move cost and to be divided equally between the crew members.

That a very kind question. The movers will appreciate water or juice.