Your Home Deserves More Than a Moving Truck
Most people dread moving because they have been through a move that went wrong — damaged furniture, a bill that was higher than quoted, strangers in their home they were not sure they could trust. Serenity Movers was built specifically to change that experience. BBB A+ rated. Excellent Google and Yelp reviews from customers who finally had a move they would recommend without hesitation. A flat-rate price quoted after your video walk-through that is the price you pay — period. A crew averaging over 20 years with the company. You know who is coming. You know what it costs. You know it will go right.
- ✓ Guaranteed Flat-Rate Pricing — No Surprises
- ✓ Instant COI for Building Approval
- ✓ Secure Short and Long-Term Storage
- ✓ Expert Packing and Unpacking Services
- ✓ Brownstones, Walk-Ups, and High-Rises
How it works
Our proven residential moving process takes the stress out of every step — from the initial quote to the final piece of furniture placed exactly where you want it.
1 Free Consultation & Estimate
Schedule a call or in-home visit for an accurate quote
Pre-Move Planning
We create a detailed moving plan tailored to your needs
Packing & Preparation
Professional packing services with premium materials
Moving Day
Our team arrives on time and handles everything with care
Post-Move Support
Unpacking assistance and furniture placement
Additional Services
Expert Handling for Your Unique Moving Needs
From carefully packing and unpacking every item to mounting your TVs and shelving, safely transporting your most prized delicate pieces, and clearing out unwanted furniture — our additional services are designed so you can walk into your new home and feel settled from day one.
Packing & Unpacking
Save days of labor with our full-service packing. We use premium materials to ensure every item, from books to fine china, is move-ready.
Wall Installations
Expert mounting for TVs, shelving, and art. We ensure your new space feels like home on day one.
Delicate Items
Specialized crating and handling for pianos, fine art, and antiques. White-glove service for your most prized possessions.
Furniture Disposal
Eco-friendly removal and recycling of unwanted items. Clear out the old while we move in the new.
Why Us
Seamless moving with Serenity Movers.
Full-Service NYC Residential Moving
What's Included in a Serenity Movers Residential Move
Flat-rate residential moving across NYC — here's exactly what's included, what it costs by home size, and how our 5-step process works from video quote to move day.
What is included in a Serenity Movers residential move?
Every Serenity Movers residential move is a complete, door-to-door service. Your flat-rate quote covers everything below — nothing is billed as an add-on after the fact.
- Furniture wrapping: Every piece of furniture is wrapped in moving blankets and stretch wrap before it leaves your apartment. No exceptions.
- Free wardrobe boxes: We bring hanging wardrobe boxes on move day so your clothes travel on hangers and unpack directly into your new closet.
- Disassembly and reassembly: Bed frames, desks, dining tables, wardrobe systems, and similar furniture are taken apart before the move and put back together in your new home.
- All equipment: Dollies, furniture sliders, floor runners, door jamb protectors, and all carrying equipment are included.
- Certificate of Insurance: Provided free with every move, sent to your building management within 24 hours of booking.
- Dedicated coordinator: One person manages your move from booking through completion. You always know who to call.
How much does a residential move in NYC cost? (2026 rates)
All quotes are flat-rate — the price below is the price you pay. No hourly overruns, no fuel surcharges, no surprise fees.
Rates vary by borough, distance, and building type. See our Manhattan, Brooklyn, and other area pages for neighborhood-specific pricing.
How the Serenity Movers flat-rate process works
- Step 1 — Video walkthrough: You do a free AI-assisted video walkthrough of your home. Takes about 10 minutes. We see every room, every large piece, and any access challenges.
- Step 2 — Locked-in quote: Within 1 hour we send a flat-rate price that covers everything. This price does not change on move day.
- Step 3 — COI and building coordination: We submit your COI to building management and book your service elevator window. You don’t have to do anything.
- Step 4 — Move day: The crew arrives on time, wraps everything, carries it out, transports it, and sets it up in your new home. You walk in to a placed, assembled space.
- Step 5 — Payment on completion: No deposit required. You pay only when the move is done and you’re satisfied.
What affects the cost of a residential move in NYC?
- Home size and volume: The number of rooms and the density of belongings is the primary driver of crew size and time.
- Building access: Walk-up surcharges ($50–$75 per flight), elevator scheduling, loading dock requirements, and COI complexity all affect logistics but are always disclosed in your quote.
- Distance: Local moves (within NYC boroughs) are priced differently from mid-distance (Westchester, Long Island) and interstate (NJ, PA, CT) moves.
- Specialty items: Pianos, safes, large art, and fragile antiques are quoted separately. See our Delicate Items service.
- Add-on services: Packing, unpacking, furniture disposal, and wall installations can be added to any residential move.
Frequently asked questions about residential moving in NYC
How far in advance should I book residential movers in NYC?
For peak season (May–September): 3–4 weeks ahead. For off-peak (October–April): 1–2 weeks is usually sufficient. For co-op purchases, book as soon as board approval is confirmed. End-of-month dates and Saturdays fill fastest year-round.
Do I need to be present on moving day?
We recommend being present at both ends — at your origin to direct the crew on priorities, and at your destination to confirm furniture placement. If you cannot be at both, a trusted representative works. Your dedicated coordinator is reachable by phone throughout the day.
What should I do to prepare before the movers arrive?
The most helpful things to do before move day:
- Empty and defrost the refrigerator 24 hours ahead
- Disassemble any IKEA or flatpack furniture you want to carry rather than have us disassemble
- Pack personal items (medications, valuables, documents) that you want to carry yourself
- Clear a path from each room to the front door
- Label boxes with destination room if you’ve packed yourself
We handle all wrapping, disassembly, and carrying — you don’t need to prep furniture or move anything yourself.
Do you move items in storage units or only from apartments?
We move from any origin — apartments, houses, storage units, co-ops, and commercial spaces. If your belongings are split between an apartment and a storage unit, we can combine both into a single move. Mention the storage unit location when booking so we can route the day efficiently.
What is your cancellation policy for residential moves?
- Cancellations 72+ hours before move day: Full deposit refund
- Reschedules: Free with 48 hours notice, subject to availability
- No deposit required: Payment is due on completion, not upfront
Call (877) 887-1818 or email customerservice@serenitymovers.com.
Service Areas
Serving All Five NYC Boroughs & Beyond
Moves within NYC Five Boroughs
Take the stress out of city moving. Whether you're relocating within Queens or moving across a bridge to Manhattan, we provide a seamless door-to-door experience with a Guaranteed Price that covers the stairs, the traffic, and the heavy lifting.
Serving the entire NYC Metro Area — all five boroughs & surrounding regions
Long Distance Moves
Moving in or out of the city shouldn't be a source of stress. Whether you're heading to the suburbs or returning to your favorite borough, our specialized mid-distance teams handle the logistics of the tri-state area with precision and care.
Long distance moves throughout the tri-state area & beyond
Need Storage? We've Got You Covered
Whether you need temporary storage during your move or long-term climate-controlled storage in NYC, our secure facilities keep your belongings safe year-round.
Climate Controlled
Protect your items from temperature extremes
Secure Access
Only you have access to your storage unit
24/7 Monitoring
Round-the-clock video surveillance
Pay Only for Space You Use
Unlike mini storage facilities where you pay for an entire room even if it's half empty, you only pay for the exact space your items occupy.
Items Stay Protected
Your belongings remain professionally wrapped and protected throughout storage — no need to unwrap or risk damage.
Detailed Inventory Tracking
Every item is labeled and catalogued so you always know exactly what you have stored with us.
Storage Pricing Guide
| Apartment Size | Average Monthly Rate |
|---|---|
| Studio Apartment | $150–$225/mo |
| One Bedroom Apartment | $225–$375/mo |
| Two Bedroom Apartment | $375–$500/mo |
| Three Bedroom Apartment | $500–$725/mo |
Start Your Stress-Free NYC Residential Move Today
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