Our price guarantee means the flat-rate quote we provide is the total cost you pay. This covers labor, truck, Packing supplies, Tolls and any access challenges we've been informed about such as stairs or long carry.

If you add items not originally quoted, request additional services on the day of the move, or if building access conditions differ significantly from what was communicated, an additional charge may apply — but this will always be discussed and agreed upon before any extra work begins.

Yes. For smaller, straightforward moves, hourly pricing may be available. Ask us which pricing model is best for your specific move when you request a quote.

We factor in apartment size, floors, elevator availability, distance, required services (packing, storage), and any special items. All details are included transparently in your written quote.

Yes. If you've received a written quote from another licensed and insured NYC moving company for the same scope of work, share it with us and we'll do our best to match or beat it.